I was booking a 2 night parking at… I was booking a 2 night parking at Embassy Suites at LAX. (where I stayed for 2 nights) The website didn't say anything that it was a NORTH or SOUTH location, so I booked 2 nights at the wrong location - thinking there was only one Embassy Suites. So, I had to pay for 2 nights parking at the hotel and Airportparking refused to help or refund - because I had started the reservation... I did not start the reservation because I was booked at the wrong place. IF they had stated Embassy Suites NORTH or SOUTH, I would have realized that there were two locations. Super disappointing.

No confirmation No confirmation, no response from the help site. No refund as of yet This company appears to be a scam

BUYER BEWARE Buyer beware! Complete fraudulent refund policy! Booked a reservation for a week long parking space at the Denver Airport Double Tree. As per their cancellation policy I cancelled via online prior to the reserved time. Their policy states a full refund is provided. I was suspicious when completing the cancellation I hit send and it immediately said it was received but, that received notice disappeared immediately. It disappears so fast I couldn't get a picture. I even cancelled a second time with the same immediate disappearance of the acknowledgment. After a very long wait and two disconnects I spoke with an agent. I waited while she checked with the hotel to verify that I did not use their lot. Disconnected again. I called again and she stated the hotel had no paperwork to verify my claim. The hotel requires you to fill out paper work before leaving and in order to ride their shuttle, so of course they had no paper work because I never used their lot. Surprisingly, she asked me why I cancelled, like that would matter. Interesting how they provide no negative reviews on their website. Complete scam!

Another ripped off customer here Another ripped off customer here. I use their service. I went to the hotel they sent me to and the hotel said they had no spots available to to call Way. So, I did and I was on hold for almost 2 hours to get another spot. I could not wait any longer with a flight to catch. So I had to park elsewhere. I emailed them and they told me to send a receipt of where I parked, so I did. But because it didn't have the total I paid for the parking, which was cheaper than them, they would not refund me. BEWARE OF THIS COMPANY. They will rip you off if they get a chance. You can call the hotels around the airport directly and most will have a park and ride service, and you will pay less than using these guys. And they go by MANY names, the one that comes up the most is "cheapest airport parking"...which is a lie to begin with. DONT USE THEM. You have been warned

As always-Excellent As always, our experience with Budget Parking was excellent. Drivers and booth personnel were friendly and helpful. Our return driver was especially helpful as the area around our car was very icy and he went the extra steps to make sure we got into our car safely.