Kelly McNeil
GBRUN RUN RUN RUN!! RUN RUN RUN RUN!!! In my quest to find United's phone number, I must have inadvertently selected this company...although I am very cognisant of travel agency/consolidated agency avoidment when online. Much like other reviewers, I was led to believe this gentlement was an agent on behalf of United. It wasnt until I received a docusign that I began to suspect their intent. Then looking at the phone number (and area code) I knew something wasnt right. Luckily before the call ended I was able to cancel everything (after blowing the rep up) but...as you can imagine....they dont issue refunds for 21-28 days. Scam #2.
Philip
GBScam company, don't talk to them My girlfriend called Alaska to cancel a flight, and they forwarded us over to TripChef. TripChef proceeded to charge her $50 for the cancellation, saying we'd receive the ticket amount back in Alaska Airlines credit. Turns out it would take a week to get the credit, which was never mentioned to us over the phone OR in the emails they sent us. When we called back, they didn't even introduce themselves as "TripChef"; they just immediately started asking for personal information. They refused to do anything to help over the phone; instead the guy just kept reading the same script over and over. We called them twice; same thing. So basically we were charged $50 for credit we couldn't use, since we were re-booking the flight for a week later. They're like one of those scam companies that cold-calls old people pretending to be the IRS and stuff.
CK
CABooked flights with this company Booked flights with this company! They phoned and emailed me to contact them and I waited online with them while they contacted my bank to put my visa thru…”all good confirmation on the way”! Days go by - I phoned them for my ticket confirmation - and was told they couldn’t honour the price they sold me my tickets for! Said they had made attempts to contact me WHICH THEY DID NOT!! The price had doubled! Complete scam! No flights now and a non refundable hotel room at my vacation spot!!! DON’T DO IT!!
Rick Struve
CAMy review will be the same as everyone… My review will be the same as everyone else's here. Avoid this company at all costs. The problem is, they will fish you through an unsecured network to make you THINK you're speaking to your airline. They charged me nearly $3,000 on my visa to change a flight that I shouldn't have been charged for at all. Fortunately my credit card company is investigating and seems to believe I won't be held liable. How this criminal organization is still in business is astounding.
Vince Connors
GBScam! Beware! Same exact issue as this person: BRUCE HOLLAND ROGERS 2 reviews US Rated 1 out of 5 stars May 22, 2023 Well-designed scam. Run away! I'm writing this review while my travel companion is in the next room, trying to end the nightmare of having accidentally contacted TripChef to make some changes to her existing itinerary. Searching for a link to Delta, she followed a link that turned out to be TripChef, but which she thought was Delta. She didn't know that she wasn't talking to Delta as the agent gave her incorrect information about available flights and ultimately re-booked her on a flight that was $500 more than her original reservation, saying that the difference was to different cost of this other flight. Plausible. But this turned out to be a lie. When she began to have doubts after concluding the call because a second agent had come on the line to verify her card details, which seemed weird, she contacted Delta. The flight information my friend had been given by TripChef was wrong. The change my friend wanted was available at no charge. The $500 turned out to be a non-refundable agency fee from TripChef, a detail that not only hadn't been revealed by TripChef, but had been covered up with the lie that the higher total was due to the higher fare for the changed flight. Now my friend is getting a scammy run-around to try to prevent her from cancelling within 24 hours, saying she must speak with her original agent to cancel. This company appears to be getting link placement that allows them to trick people into contacting TripChef instead of the airline. TripChef manipulated and scammed my travel companion. Avoid, avoid, avoid.