Was promised a refund because of the… Was promised a refund because of the riot in Atlanta. The hotel I booked made me and my family leave at 12:00am because they could not protect us or promise we would be safe. Called this terrible site to confirm my refund and they are giving me a run around. This was a terrible experience my family had to go through and this site should be more understanding. Especially with with everything going on.

This company is a scam This company is a scam , doubling the price of hotels you think your talking to. I was charged on my card 505 dollars for room and when I checked in the price was actually only 258 dollars. I have been trying to get a refund for over a week and can not get anyone to return my calls or email

Waste of time, avoid at all costs Also known as getaroom.com, they took a booking for a hotel which we had to attend a wedding at.They took full payment by card, sent confirmation email that the reservation was made, then 15 DAYS LATER I received an email to say that our 3 Star rated hotel was fully booked but they could put us in another, Unrated, hotel 9 MILES AWAY, AT NO EXTRA COST! Weekend ruined, cancelled and now waiting to see if I ever get my money back. AVOID THESE SCAMMERS AT ALL COSTS

Rip Off Rip Off! - I made reservations through them for a room for my daughter traveling across country. The room was disgusting & not clean (not this company's fault) and she went to another hotel. However, when I called for a refund the rep argued with me including telling me that I needed to get my refund from the hotel. HotelReservations charged me, they needed to refund me! After a long hold they finally refunded my hotel room but I've discovered that they kept there $15 fee. DO NOT DO BUSINESS WITH THIS COMPANY!

Made us think we were talking directly … Made us think we were talking directly to hotel. Never mention their real name. Never received a confirmation to email we gave them. Over charged from regular hotel rate plus extra $15 on credit card. Never had a phone number to complain to until we received our credit card statement. What a joke. Real scammers. So sad for older people. Shame, shame.