This company is a scam This company is a scam , doubling the price of hotels you think your talking to. I was charged on my card 505 dollars for room and when I checked in the price was actually only 258 dollars. I have been trying to get a refund for over a week and can not get anyone to return my calls or email

Scam! Don't use this site, just call the hotels directly. Calling from Canada, making a reservation for a hotel in Canada. At no time did the fraudster indicate the reservation would be in US$. I always immediately read the confirmation email. Called back instantly. I had to harass and harass to get it reversed. Called the hotel, I was about to be grossly overcharged. They indicated this site is a 3rd party booking through Expedia. They issued a refund, short $50. I am still harassing them for an explanation or the amount. I can't post this without a star. 1 star is over-selling their service. They are scammers. Don't ever book with them. I am working with Visa regarding this booking agency.

Rip Off Rip Off! - I made reservations through them for a room for my daughter traveling across country. The room was disgusting & not clean (not this company's fault) and she went to another hotel. However, when I called for a refund the rep argued with me including telling me that I needed to get my refund from the hotel. HotelReservations charged me, they needed to refund me! After a long hold they finally refunded my hotel room but I've discovered that they kept there $15 fee. DO NOT DO BUSINESS WITH THIS COMPANY!

thought I had cancelled my reservation only to fine out!!! thought I had cancelled my reservation on their website only to find out later it was not cancelled. They referred us to hotel to try to cancel remaining nights and hotel told us they could not do it since it was a block reservation made by reservations.com. Catch 22. Conveniently on their part, I never did receive a confirmation of my cancellation. Disputing with my CC company but will likely loose since they have paperwork on my original reservation. Expedia should be ashamed to have a subsidary sham company.

• We booked a room at the Delta Hotels… • We booked a room at the Delta Hotels by Marriott Edmonton Centre Suites for the Roger Waters concert. When the concert was cancelled (due to COVID) both Delta and Reservations told us "too bad". Use the room for the day you booked. No refund, no credit, just triple the regular room rate due to it being a concert day. Delta pocketed $434 for one night and Hotel Reservations.com pocketed their fee. • We travel a lot so going forward, I will never book through Hotel Reservations.com. I have cut up my Marriott rewards card and plan to never stay at one of their hotels again.