1st time user My major complaint is that you can't choose your seat or even see where you will be sitting exactly. I think this is important to know exactly where you sit not just a general idea, especially when you spend over $100 per ticket. I didn't like how it a voucher you received after your purchase was official, on top of that, the tickets are non refundable even though you have no real idea where you sitting until you get to will call box office to get the actual ticket. And even when you get to the will call you don't even get to choose where you get to sit! Horrible setup! Most likely, I won't use this site again!

Felt Duped as Rep Lied over the phone about the seat location We were in Vegas and wanted to attend the show. Called these guys and before purchasing, I clearly remember, confirmed at least 3 times with the rep that these are Center Seats for Category 2 for Treasure Island show -- Mystere. Rep name was John and he said yes every time I asked him. When we go to the hotel, we get side tickets. It was too close to the stage and on side so we could not enjoy the show as much as we paid for. Stay away from these guys as they don't tell you the exact seat numbers before or after purchase and make big false promises. Would NOT recommend anyone to buy from these guys.

A Complete Rip Off I ordered 4 tickets for my family to see cirque du soleil LOVE and assumed I would bet assigned seats. NOT TRUE it's first come first seat and there is no guarantee that my children will be able to sit with me. I attempted to call your costumer service and was hung up on four time and put on hold three times and no one ever came back. On the fourth time I called I was told that my request will now be brought up to cooperate to see if that can refund my purchase. I am now going to contact my credit card company to have the charge stopped.

My experience I had no problem booking tickets for 2 Las Vegas shows in early Aug. When we arrived at will call the night of the first show they did not have our tickets. I had my confirmation with me and showed it to the person helping me they took it to their manager. After about 15 min they gave us our tickets and told us that Ticketcounter had not called our order in. We had paid for upgraded seats and ended up with not very good seats because they did not call. Went to the next show the following night same exact thing. We spent over 700.00 on 4 tickets. I will never use Ticketcounter again.

Very nervous Cannot get anyone to answer phone to confirm my show tickets (3 separate shows). Very nervous to say the least. Hope my family's vacation not wrecked by these people