Communication We were told over the phone that our seats were center stage. When we got there- they were not! We sat on the side. I also called to get 1 ticket refunded as one of our guests became ill and could not go. The agent said someone would get back to me- I have yet to hear from them. Very disappointed in the communication of this company.

Average I didnt receive any email confirming my purchase and therefore I had to call to make sure that my reservation was made. The person who helped me was very kind, but now I am worried that I wouldnt get good seats since this web page doesnt provide with specific seat numbers. I picked section B and now I have to go 24 hours before show time to secure good seats in this section. That causes great stress to me. I didnt know I wouldnt get seat number when I bought the tickets.

A Complete Rip Off I ordered 4 tickets for my family to see cirque du soleil LOVE and assumed I would bet assigned seats. NOT TRUE it's first come first seat and there is no guarantee that my children will be able to sit with me. I attempted to call your costumer service and was hung up on four time and put on hold three times and no one ever came back. On the fourth time I called I was told that my request will now be brought up to cooperate to see if that can refund my purchase. I am now going to contact my credit card company to have the charge stopped.

Did not put my two tickets together I went online to order tickets to Michael Jackson One and they did not tell me that my husband and I would not be sitting together. Thankfully the box office fixed their problem but the gentlemen helping me order didn't mention this at all. Unacceptable.

Disappointed Due to, what was explained to me as, an international limit on my credit card I was told my booking of two tickets would have to go through in two separate transactions - which I agreed to as long as the tickets I had chosen were the same. On arriving at the theatre with my boyfriend (a birthday present I had bought for him) we discovered that not only were we not sitting beside one another, we were in completely different sections of the theatre. Due to an almost full house the only thing the theatre could do was upgrade us, with an additional cost of $130. I specifically asked for two tickets together and was told this wouldn't change despite the separate booking. Very disappointed and feel let down by the service.