Our bus broke down halfway through its… Our bus broke down halfway through its journey. The driver never bothered to tell the passengers that there was an issue. Basically badly maintained buses and the fan belt disintegrated. They did eventually bring a replacement bus, but it was too late for most people to make their flights. No apologies from the bus service. No refund. Just a voucher to use on their buses fro a journey within the nest few months, as if you are going to be using the service within a couple of months.

Quick, easy and kind Quick and easy online booking system. Very kind service desk and support team who assisted me with an issue I had (due to my own negligence).

I needed to make a change to a ticket… I needed to make a change to a ticket that could not be changed on the app. Bojidar, in support, followed all the rules to get it done and stayed with me through the whole process very patiently. Thank you!

I had to cancel the train I had to cancel the train, but you helped me with my quick inquiry. Thank you so much. I think I'll continue to use OmiO in the future.

Rodrigo gave exceptional service… If it wasn’t for Rodrigo I would be giving less stars. Their compassion and care made me feel heard and they did everything to help me with two separate issues. They were very informative and I hope they are recognised for their exceptional service.