Desk worker rude, Shuttle drivers good The team members working and or assisting the check in process where rude and unhelpful. A shuttle driver was able to explain the process to me when the team member was not willing to talk. During the return process it was the same interaction via the intercom at the gate. Team member was huffing into the microphone and being rude when explaining how to operate the gate. I am happy with the price i paid and the shuttle attendants but the other team member ( or members, not sure if it was the same lady) where not very good.

Great service Parking lot was clean and very easy to navigate. The drivers were extremely nice and very helpful. I left my car parked at jiffy’s for 5 days. My only recommendation to the customer would be to confirm which terminal you are in when looking for the jiffy shuttle as that can be confusing. Overall the entire process was great and I will be Using them again in the future.

A quality parking operation. Drivers both on arrival and departure were courteous, professional and helpful. At departure I had a problem paying bill at the gate and the driver on his next run was behind us and directed us to the office to finalize our bill. The office personnel were also courteous, professional and helpful, explained why bill was higher than expected. Transaction was completed and we were on our way home. Will definitely use Jiffy Airport Parking in the future and refer friends.

We were immediately met at our car We were immediately met at our car, bags loaded into shuttle, and on our way - it was so fast that I forgot where I parked the car. On our return trip the driver slowly drove through the lot to locate our car - wonderful experience, quick service - would definitely use again. Thank you

Jiffy park was great from start to… Jiffy park was great from start to finish. Delivered our QR code for use at entry and exit for our prepaid stay of 6 days directly to my email and phone. The bus picked us up at our car and the driver wrote down our parking lane to make our return easier. Upon arrival home, I called the number provided for the bus pickup - they answered immediately. As we walked out of the airport, the bus was waiting! Best experience I've had with parking at Newark in the many years I've been traveling to and from this airport.