Desk worker rude, Shuttle drivers good The team members working and or assisting the check in process where rude and unhelpful. A shuttle driver was able to explain the process to me when the team member was not willing to talk. During the return process it was the same interaction via the intercom at the gate. Team member was huffing into the microphone and being rude when explaining how to operate the gate. I am happy with the price i paid and the shuttle attendants but the other team member ( or members, not sure if it was the same lady) where not very good.

No liability for car damage Left my car here for two weeks while away on vacation. Came back to a cracked windshield and now Propark is refusing to reimburse the $500 deductible for my windshield replacement. Avoid any and all Propark lots as they take no liability for damage they do to your vehicle. Also note that they make no mention of their limited liability on their website OR when you book with them on Spothero, they simply have a printout hidden somewhere on their office at the lot. They furthermore have you go through the process of submitting a claim before you leave the lot, all the while knowing they won’t actually reimburse you or take accountability for what takes place on their lot. Poor business practice that ruins credibility and trust to use any Propark location in the future. Avoid at all costs.

My flight was delayed 2.5hrs due to… My flight was delayed 2.5hrs due to severe thunder storms in NJ, so I arrived at 2am on the 19th instead of 11pm on the 18th and I was charged an extra days stay, there should have been a courtesy for this inconvenience, I was told "the parking lot has nothing to do with the airport!" Which is complete BS!, because I would NOT have used the parking lot if I wasn't taking a flight at the airport as I'm sure 99.9% of the customers are doing as well, VERY DISAPPOINTED!!!

Great service We always uses Jiffy Parking when we use Newark airport. We always enjoy the terrific service that Jiffy parking provides. The drop off and pick up is always reliable. Please keep up the good work and thank you for great service.

I always use jiffy to park and never… I always use jiffy to park and never have an issue However This time My card was charged twice right before going on an international trip That was inconvenient but I know this does not usually happen The shuttle was easy And on time As usual The drivers were very helpful