Raavi is the best Raavi is very nice and so helpful😃 She helped me book a ticket to the states and I am very familiar with these bookings because my boyfriend lives over there so I do it quite often - but she made it even easier and very structured for me😅 I even made a mistake with my booking and she fixed it right away for me! Very customer serviced minded. I will definitely book my next flight here again.

Buzz - Best customer service experience ever! I have experienced countless customer service related interactions in my life, but few come close to the level of support we received from Buzz at Gurufare. Buzz did anything and everything you could possibly hope for when faced with a crisis. He acted with a sense of urgency and compassion. He was infinitely patient and professional when dealing with other (often unhelpful) airline customer service reps. He was thorough and responsive, following up whenever there was an update to share. He was creative in his ability to problem solve and I think singlehandedly saved our reservation from what seemed like certain doom. Without a doubt, the reason I am going to celebrate a 40th birthday trip is because Buzz pulled out a miracle. Thank you Buzz!!!

THE AGENT CARA WAS SUPER HELPFUL IN… THE AGENT CARA WAS SUPER HELPFUL IN GETTING ME A GREAT TICKET. I DID SOME RESEARCH PRIOR TO THE TICKET AND THEN CONTACTED THE GURUFARE AGENCY AND CARA CONTACTED ME THROUGH LIVE CHAT AND SHE WAS EXTREMELY HELPFUL AND ACCOMMODATING. SHE HELPED ANSWER MY CONCERNS AND LET ME GET A GOOD DEAL.

Raavi helped me when I was in a pinch… Raavi helped me when I was in a pinch at the very last minute. She was able to find me options that didn't impact my overall trip (multiple destinations on different tickets). Travel can be frustrating but she kept in contact with me through the entire process to ensure we could get the perfect flight. Was a great experience.

Do not book thru them Do not book thru them. Customer service is a joke. I spent 2.5 hrs while at the airport trying to get in touch with them thru every method possible to no avail. I needed to find a ticket to return earlier than planned as my passport would expire 4 days before my return. The irony is 11 days later from my flight date they sent me a general email about passport expiration dates. And no refund even for my husband who cannot fly alone.