Velma Pridemore
GBAs always, best cruise company As always, Kathy Asher who's soooo patience and kind; always returning my phone calls; thank you! The best company to book your cruise with!
AMO Music
GBPrices are only indicative and not the real price... I recently had the experience of planning a cruise through Cruise.com and feel compelled to share some insights that potential customers might find important. While the site initially appeared to offer competitive pricing and a wide array of options, I encountered issues with the actual costs versus what was advertised. As I progressed through the booking process, it became clear that the listed prices were not all-inclusive of the real costs associated with the trip. Additional fees, taxes, and service charges, which were not clearly disclosed upfront, significantly increased the total cost. This practice gave me a strong impression of a bait-and-switch tactic, where the attractive prices drew me in, only for the actual expenses to be revealed later in the process. This lack of transparency in pricing is disappointing and diminishes the otherwise user-friendly experience of the website. Customers should be able to trust that the prices they see are accurate and comprehensive. I hope Cruise.com addresses these concerns to provide a more honest and straightforward service. Until then, I advise potential customers to be wary and to thoroughly check all potential additional costs before booking.
Peter Zuromski
GBAlissa is a very knowledgeable agent Alissa was very helpful setting up our latest cruise to Alaska. She was very patient and answered all of my questions. She is a very professional agent and knows her business.
JMK
GBRobin Schafer at Cruises.com is the best! Robin Schafer at Cruises.com is now our go to person when we want to book a cruise. He is very pleasant and thorough and has surpassed our expectations each time. We often compare *many* cruises and he happily helps us with that, whereas agents with a different website often got grumpy during our past booking attempts.
John
GBKelly Barclay Kelly, was wounderfull to work with and answered all our questions and worked to get the cabin close to our relatives. She went above and beyond just beeing a sales person. She made us completely comfortable with the process.