No response We booked 3 balcony rooms in April for this coming December. When booking the consultant accidentally put one deposit through as Canadian currency. She promised to get it resolved and put another charge on us currency. I have emailed a few times trying to get this resolved and have had no response. So for 4 months I have been waiting for $250.00 to be returned to my credit card.

Lack of service, accountability, and benefits The initial agent we spoke with was friendly, but he booked us the wrong room. By the time we caught his error and called back the next day, he was unreachable and another agent told us the price for the room we had wanted had gone up in price by a couple hundred dollars. They did absolutely nothing to fix it. Later we found a coupon code that our cruise line and most travel agents accept, but cheapcruises.com is refusing to honor it. Their 'benefits' are not as good as some of their competitors, such as not including gratuities, even though their prices are no better than we could have gotten through our cruise line directly. I will be telling everyone asking about booking cruises to absolutely avoid cheapcruises.com.

So far we have booked our twentieth… So far we have booked our twentieth cruise with Royal Caribbean, the last sixteen through Cheap Cruises. So far, every cruise has been lower than the price quoted on line. Jasen West has been our contact of late and he has been wonderful. They always answer the phone and respond to any questions right away. Use Cheap Cruises for your next cruise. You'll be glad you did.Jasen is the supervisor we deal with but to actually book a cruise we strongly recommend asking for Leema Yow. She has been our agent for all of our cruises and we could not be happier.

We love our travel agent Krista We love our travel agent Krista! We get all We have to with one call and we've never been unsatisfied with choices she recommends so helpful in the all the 12 years we are so looking forward to our trip in March

Very helpful answering our questions. Very helpful answering our questions. Talked to us about the deal that was available from your team, compared to another company. We were able to get a lower cost including our flights ( with seat assignments ).