Maggie Pierce
GBFalse advertising and bad customer… False advertising and bad customer service. They have a "Best Purchase Guarantee" that says, exactly, "Book now, cancel your flight for any reason within 24 hours !" and "Avoid costly cancellation fees and receive a full-refund for up to 24 hours." So, I purchased this protection and the flight. 4 hours before the end of the 24 window I requested to cancel the flight. They emailed me 11 hours later rejecting my request. I called them when I read the email (34 minutes after receiving it) and asked what was going on. The person on the phone told me they were unable to cancel the reservation because of something to do with Spirit's policy. What? You're telling me you can't hold up your SLA because of an airline policy? They should be aware of the airline's policies before making commitments to their customers. I expressed this to the guy on the phone and he told me they're "just the travel agent." Then he tried to blame me for not "following up" with them about the cancellation even though I literally called them 30 minutes after receiving their email. Serves me right for not booking with the airline directly! Update: Now I'm out $190 because they messed up. I wish I could swear on Trustpilot reviews lol.
Prash Pal
GBI have recommend this agency to my friends and family Really Appreciate the efforts the agents put into booking your flights ticket Such a marvelous company ,Mr Peter received my call and was really a helpful and empathetic guy , I have got my E-tickets thankyou FLY US TRAVEL
Patricia Eidenback
GBWorst experience ever Worst experience ever. Biggest scam. Booked flights was given confirmation number everything seem to be fine when I called Delta and the confirmation number did populate but my gut told me something wasn’t right with this company so I tried to verify my confirmation number with Delta the next day and the confirmation number did not exist. Delta told me that this was canceled due to duplicate reservations flyusa.com never even notified me of this yet they were able to charge my credit card with no problem when I called them they’re denying that they even did anything even though I have pictures and I have screenshots of everything I wouldn’t deal with this company at all. If I didn’t check on them I would be out money and no flights When calling them they are denying even making reservations even though I have confirmation e mails
Lizelda Olivier
ZAFlyustravels not even worth a star😡 Flyustravels not even worth a star😡 I am battling since August 2023 for my refund to be paid back to me! Do not use this website. I phone them hold on for hours just to hear that the manager needs to speak to me, which is Ethan, but Ethan is never at work when I phone? We messaged Ethan when we were still in process of buying the ticket now he does not even answer our messages🤔. The “Valentino” who made the original booking just never returned to work according to his other colleagues!? This is ridiculous😡
Vedanshi Chauhan
INFound thus website randomly while… Found this website randomly while searching for affordable flights, I had some doubt at first like whether it is legit or not but then I talked to their travel experts and they helped me out. They give you all time assistance if you book tickets with them plus the flights they offer are the cheapest available. Would recommend booking flight tickets from Fly Us Travels. Thank you ♥️♥️