Tim&Coco Valencia
GBI would recommend Fly us Travels I would recommend Fly us Travels I just got a last minute flight home thru them. Great customer service they called me to make sure I got checked in and made sure everything went smoothly. I would definitely use there services again.
Maggie Pierce
GBFalse advertising and bad customer… False advertising and bad customer service. They have a "Best Purchase Guarantee" that says, exactly, "Book now, cancel your flight for any reason within 24 hours !" and "Avoid costly cancellation fees and receive a full-refund for up to 24 hours." So, I purchased this protection and the flight. 4 hours before the end of the 24 window I requested to cancel the flight. They emailed me 11 hours later rejecting my request. I called them when I read the email (34 minutes after receiving it) and asked what was going on. The person on the phone told me they were unable to cancel the reservation because of something to do with Spirit's policy. What? You're telling me you can't hold up your SLA because of an airline policy? They should be aware of the airline's policies before making commitments to their customers. I expressed this to the guy on the phone and he told me they're "just the travel agent." Then he tried to blame me for not "following up" with them about the cancellation even though I literally called them 30 minutes after receiving their email. Serves me right for not booking with the airline directly! Update: Now I'm out $190 because they messed up. I wish I could swear on Trustpilot reviews lol.
GURSHANSIDHU
GBBusiness class instead economy in same… Business class instead economy in same price
Sinj Kaz
GBCustomer support nightmare Booked a flight home for the holidays with United when I called this number they told me they were a United representative overcharged me for a flight messed up my name on the ticket then refused to give me a refund. This will be felt with in court but for now this will do, don’t use this service just book directly with the airline.
Ana Casaos
MXAmazing! I am really impressed with your work, without a doubt the best option, your customer service is amazing, I loved it, thank you very much