Nader Zakhary
AEWorst Painful Experience My advice for you if you understand Simple English. Never use Aerobilet App or their Services in general. I had a painful experience! If I have enough time to go through it! Will update this review. My default feedback for any Service regardless of any issue, I usually give the best feedback. This one is exception to the rule in a disappointing negative way. I thank God that I can write this review for those who think about using their services to be aware! There are much better providers in the market. Better consider using another platform.
Hasan Jalal
PKChange of Ticket Last week I was sucessful in changing my ticket but after hundreds of emails, messages and experiencing the fear of losing my money. Now I again I am in a stressful situation and fear the loss of $600. I want to change the date of my flight which is scheduled tomorrow night to 2 Sep 2019 but no one is replying. Their customer service is nil and I have mailed them hundred time but no response. My pnr is HBJCSY, Aerobilet please contact me so that my hard earned money doesnt gets wasted. Please send me the available flights on 2 sep 2019 from Khi to Paris.
Ehab Zaki
AEI am trying to change my flight since… I am trying to change my flight since two days and the original flight it's days after tomorrow , I tried to contact aerobilt number of time but useless , even the online operator out of order don't know what to do with that service We have received your support request. Our team will contact you as soon as possible.. User contact information: Name: ehab Surname: E-mail Address: Cellular Phone : Your Message: change reservation of above reservation to be as the following waiting your respond as soon as possible Tbilisi to Istanbul at 16:5 on 8/8/2019 Thursday PNR / Voucher / Reservation No: EHMFMZ- 9V53P2
Andrea
AEI have booked a ticket 3hrs ago I have booked a ticket 3hrs ago. I am sure that i typed my sister's surname correctly and when you sent the ticket, surname is wrong. I emailed you immediately and told you to change it and your customer service said you cannot guarantee if the airline accept my booking. Then ive read a review exactly the same as what ive encountered. Please refund my booking, this is an hard earned money and dont fool people.
Rachel
IEDo not book with these fraudsters!! I’ve had the worst experience possible with Aerobilet. Our flight was changed but Aerobilet did not update the ticket number and because of this, when we arrived at the airport we were unable to check in. We tried tirelessly to get in touch with aerobilet prior to our departure, but no response. We ended up having to buy new tickets. I would advise anyone to avoid them at all costs.