Should be called FareScam Similar to other reviews, I called 12h before check-in wondering why my flight was not listed. The attendant told me the flight was cancelled (I had not been informed by Farescan). Farescan refused a full refund and since I needed to fly on that particular date, I was left footing the bill for a last minute flight. Stay away from this company.

They DO NOT refund money even after the… They DO NOT refund money even after the airlines have refunded them the money for a flight cancelled by the airlines. They deduct money inspite of airlines giving full refund!! CAL has refunded full amount of ticket in January, now it is end of June still no refund by faresacan. I have talked with customer reps Collins; Alex; Johnson; Hasan who have not yet connected me to a supervisor. Will never buy thru them !!

Complete scammers Complete scammers, when tried to contact them for seating, food preference etc. they automatically charged without consent and then argued continuously, then they said they refunded (hard to believe). The site then used their own email (jamieexploretrip.com) to manage booking on airindia site. I have screenshots of everything and conversations. I promise this will now go to better business bureau and get these scammers. Airindia cannot even find PNR booking on their systems.

They SCAM!!! DON'T book with them. They SCAM! They have different rates quoted online vs by a live agent. No transparency! DON'T book with Fare Scan. They charge a much higher price if you are trying to re-book a ticket vs buying a new ticket. NOT fare difference but much higher rate than that. Absolute cheating!!

These guys are scammers These guys are scammers. They charge excessive fees to change or cancel tickets, 100-300$ per passenger. I booked 3 tickets from them, and when I wanted to change, the changing fee charges were 60% of the ticket and then an additional difference in the rate. Also, somehow they lock the reservations so that you can't directly change the tickets with the airline. You have to pay them to make any changes, like extortion. Normally with other travel websites, they mediate to get you the tickets, but after the purchase, the tickets are yours to change or cancel.