They DO NOT refund money even after the… They DO NOT refund money even after the airlines have refunded them the money for a flight cancelled by the airlines. They deduct money inspite of airlines giving full refund!! CAL has refunded full amount of ticket in January, now it is end of June still no refund by faresacan. I have talked with customer reps Collins; Alex; Johnson; Hasan who have not yet connected me to a supervisor. Will never buy thru them !!

They SCAM!!! DON'T book with them. They SCAM! They have different rates quoted online vs by a live agent. No transparency! DON'T book with Fare Scan. They charge a much higher price if you are trying to re-book a ticket vs buying a new ticket. NOT fare difference but much higher rate than that. Absolute cheating!!

If I could give them less than a star… If I could give them less than a star I would had do it, SCAM!! I’m waiting for a refund and they keep telling lies about that the refund is coming and bla bla bla… don’t book with this company. They always trying to steal money from you like they start sayin that if you book with them You need To pay an extra for the lagguage when it’s not true , or they say that your flight is booked but you actually didn’t receive any tickets … STAY AWAY FROM THEM

Complete scammers Complete scammers, when tried to contact them for seating, food preference etc. they automatically charged without consent and then argued continuously, then they said they refunded (hard to believe). The site then used their own email (jamieexploretrip.com) to manage booking on airindia site. I have screenshots of everything and conversations. I promise this will now go to better business bureau and get these scammers. Airindia cannot even find PNR booking on their systems.

Dear UnFairScam, Dear UnFairScam, I have been gone through the painful process of your refund procedure and poor customer support. I am glad that I received the refund AFTER 2 YEARS and lessons learnt that no more ticket booking through such low grade, poor support companies. Even if I have to pay an extra cost going forward, I'll book a ticket from well-known companies like Expedia.