customer service customer service! I called and spoke with the tech department several times. 1. I could talk to a person, 2. they were knowledgeable about the products, 3. they wanted to give me the information I was seeking. I am a fan of Renogy!

I bought a shunt 300 I bought a shunt 300. You people need to do more research on how to make these work correctly. It does not show recharge. You have to manually update it every time that stupid. It sucks. How dare you? We have decided to stop purchasing energy products and find another company. We are not pleased with anything we have purchased from you.

After reading nothing but bad reviews After reading nothing but bad reviews, I decided to take a chance and see what I could make of your product. Most of the people's issues were either from those with no technical background or ones with was to much. I found the 3500w hybrid inverter to be relatively easy to set up and with a little research on my batteries, setup was fast and simple.

Samal purchase and generally good. Samal purchase and generally good. Would have received 5 stars but shipping needs some help. The item evidently went out UPS but then ends up being dropped at the local Post Office who then returns package. Need to ship direct to physical address which I requested on prior orders.

Fast shipment, bad customer service The equipment looks great and was shipped well, arrived on time, but we can't seem to get ahold of anyone at customer service for technical questions. My husband has been trying all week, on hold for hours, has a case number and they haven't emailed or called back at all. He just has to keep calling to see if he can get through, and no far no luck. So we can't tell if this stuff works yet since he's still trying to get it hooked up.