Great communication and customer experience. Alex communicated with me and kept me in the loop on where my order was the entire process. They didn't have the panel that I requested but they did have the same size and brand that was actually 10W more power output. They called and told me the situation and asked if it was ok to swap for the other panel. No surprises waiting when I got to the warehouse for pickup. The guys were very professional packaged my product and made sure it was secure since I had a long drive to get back home.

My purshase was for replacement storm damaged solar panels… My purshase was for replacement of storm damaged solar panels during a recent storm. I was able to purchase and match existing system items and pickup at local fulfillment location. Very helpful online staff and at Warehouse for pickup location. Saved shipping cost via use of local warehouse delivery. Would recommend this company to anyone for future purchases.

Tier 1 panels at very low markup Hard to find panels available for pickup when you don’t need an entire pallet so I’m quite happy I found this companies website. Great price and communication. Will order from here again for future projects or expansion.

Great process and purchase I having been planning on installing solar panels for a while now just hadn't had the time to do my research. I finally did my research and landed on the A1 Solar Store. The store was great looking through all the great options I was able to find and order the 11 ZNShine 450W solar panels from a1solarstore. The order was processed and arrived fast. Technical support was excellent and always ready to help.

The address given was not for the… The address given was not for the correct entry to the facility (rather a main door which was not staffed) so I was wandering around trying to find the correct entrance. There was no map in my instructions rather a picture of a building from the air which was not helpful. Most of the doors were locked and so I could not find anyone to direct me except by accident finding some ppl at lunch.. Beforehand, I had called your 800 number to notify I was picking up in 1.5 hrs but the info never made it to the facility. The door number in your email was incorrect and I was given another one at the guard gate. So I went back and forth between the doors knocking then banging on them - before finally being let inside then directed to the other door. The panels were not packaged - but were banded without me seeing them. So they were unbanded and then re-banded. This was a very frustrating experience I doubt I will be your future customer. Why don't you provide even simple things. A map would be more helpful than your fancy video. Don't understand what is wrong here.