scott sonderly
GBThe address given was not for the… The address given was not for the correct entry to the facility (rather a main door which was not staffed) so I was wandering around trying to find the correct entrance. There was no map in my instructions rather a picture of a building from the air which was not helpful. Most of the doors were locked and so I could not find anyone to direct me except by accident finding some ppl at lunch.. Beforehand, I had called your 800 number to notify I was picking up in 1.5 hrs but the info never made it to the facility. The door number in your email was incorrect and I was given another one at the guard gate. So I went back and forth between the doors knocking then banging on them - before finally being let inside then directed to the other door. The panels were not packaged - but were banded without me seeing them. So they were unbanded and then re-banded. This was a very frustrating experience I doubt I will be your future customer. Why don't you provide even simple things. A map would be more helpful than your fancy video. Don't understand what is wrong here.
Ryden R
GBI did business with A1 about half a… I did business with A1 about half a year ago (it’s september 22 atm) when I needed panels for my home in Phoenix. I took Panasonic, if anyone’s wondering. The system’s doing great, and I think I got really lucky with my installer and the shop as well. If I recall correctly, my order was indeed processed in 24h as promised, delivery took a bit longer than expected but it wasn’t a big deal, these were busy days for fedex. panels were in good shape. I myself checked them thoroughly.
Brian “DiscerningObserver” She
GBMy order was ready to go when I got… My order was ready to go when I got there. The solar panels looked great and they fit perfectly in the back of my SUV, so the sated size was accurate. The power output of the 2 Meyer Burger 395 watt panels are topping 605 watts together. More than expected!
T Lynn
GBOutstanding service From start to finish, this was an all-around wonderful experience. The level of customer service provided was outstanding. Melody went above and beyond to help us with out needs, The 3 young men at the warehouse for pick-up were sweet, kind, and helpful. I would highly recommend A1 SOLAR!
David E
GBMy purshase was for replacement storm damaged solar panels… My purshase was for replacement of storm damaged solar panels during a recent storm. I was able to purchase and match existing system items and pickup at local fulfillment location. Very helpful online staff and at Warehouse for pickup location. Saved shipping cost via use of local warehouse delivery. Would recommend this company to anyone for future purchases.