donna mcmurray
GBAmazing Company My name is Donna McMurray and I was the one that held back on getting Solar for so long. However, today my husband had made an appointment with Vision Solar and they sent Shakil out to tell us all about it. And guess what, we ended up sign up for it! I was expecting him to be here for an hour or so, but we had just spent the last three hours enjoying his company and taking in all the information he had to offer. Such a wonderful guy and a wonderful company! 10/10 experience!
Brooke H
GBUse a different company! Vision solar will give you the run around after they get their money. I was told I would get a $250 check due to them no showing on the original installation date. I missed work to have the solar panels installed and nobody called to tell us they had an “emergency” that morning and weren't installing the solar (Nov 2022). I was told on the phone and via email that I would be compensated for missing work and having to reach out to the company to see where the installation crew was (BIG joke because that never happened) I suggest anyone getting Solar to do yourself a favor and not believe anything that these employees tell you. I had to call Dividen (the company who I financed the solar through) and explain how I will not start paying for the panels since they weren’t in my possession. Vision Solar paid for the first month while in the mean time- I had to reach out to the City to see if the company even sent any plans for the inspection and none were sent! The city had to contact them for us due to no response. PEC also had to reach out for interconnection as well due to no communication. It is now August 2023 and still no check. Ive been told by ******** who is the lead in customer experience that there still isn’t any update on when Ill be receiving my compensation due to the lack in communication last year. They’ll tell you it takes 10 weeks for a different department to approve the check (was made aware of that policy in January 2022) but all the sudden in August 2023 ******** said my pending credits werent even pending in the finical department? I have paid 28k for shotty customer service which goes to show they don’t deserve anyones money. Do yourself a favor and do not get Solar through this horrible company. Please let me know if you’d like the 100+ email chains of getting the run around with this company!!! They have blocked my email as of now so that alone shows the customer service that you pay for… scammers.
Vishnu Lilman
GBJames was very transparent about Vision… James was very transparent about Vision Solar, very professional and precise with presentations of the different options available. He was very knowledgable about what his company has to offer. He was very pleasant and very approachable.
Shawn Froment
GB2.5 years with no service 2.5 years, 65 panels installed on my roof, and still not hooked up, no meters, no communication. Now Vision stopped paying our Keybank loan.
Sarah White
GBA happy customer All i can say is vision solar is who you should go to for your solar panels . i am a new home owner who works from home and spends a lot of my time at home. My light bill has been through the roof the past couple months. A representative from vision solar came out and broke down all the information i needed to know on the total cost , my monthly and what i’ll be saving . Since then they have always kept communication with me to make sure i understood the process and what was going . They are all very informative and knowledgeable representatives.