Craig Christianson and Team Provide Great Customer Service Craig Christianson has provided excellent customer service via status reports as well as answering our questions. I am impresses with his professionalism, knowledge and interest in meeting our needs. The work completed by other members of the Encore Solar Team has been very responsive in moving our project through the required steps. I am impressed with the efficiency demonstrated. At this point in the install (Panel Placement Review/Approval) I am thoroughly satisfied with our purchase decision. Larry Hopkins 10-27-2018

Encor Solar has been very helpful… Encor Solar has been very helpful throughout the process. Dave has been available to answer questions I’ve had and explained step by step what was happening. Although the process has taken longer than expected, we are extremely happy with our decision to go with Encor Solar

When they change their, it's a bad sign They changed their name to hide the terrible management feedback. The Austin manager is terrible. No feedback, all ego. Buyer beware and don't say you weren't warned when the job never gets installed. Call the manager in Austin - Dave. He will tell you how cool he is and how great the company, then forget why you called. Joke.

Encor Solar had a great package deal… Encor Solar had a great package deal that I was sold on. Everything was explained very well. Things moved fairly smooth, it does take a while for everything to be put on from the new meter to the panels and power being run, but that's to be expected. I believe that Encor actually under sold how many panels I needed so after the initial panels were placed up I decided I needed 4 more to be on the safe side. That's when my issue started. It was like pulling teeth to get them to come back out and place 4 more panels. Week after week I would call and be told they would be coming out soon and then I would hear nothing so I would call again and again and again. I finally got in touch with someone up high in the ranks and still took another week to get some answers. To me it seems once I bought the original panels I was hooked and then after it didn't seem like they cared. So for all the initial stuff I give 4 stars, but after I would only give 2 stars

These guys are fantastic! Encore has made going solar incredibly easy! From the first person who knocked on our door to the system up and running, it has been nothing but a pleasure. I'm sorry that I can't remember the first persons name, he was great, friendly, funny, knowledgeable, just a good person. Or representative, Eric Koob, has been fantastic, keeps on top of things, shares information, again, a great experience. I've been wanting to go solar for years, but working with Encore has made even better than I'd hoped!