Prior to the sale Encor provided a… Prior to the sale Encor provided a wealth of good information, and worked hard to earn my business by offering a highly competitive price. However, after the sale I found I was frustrated by the lack of information about the installation, activation of the system, etc. Had it not been for the installation company stepping in to keep me informed I would have been much in the dark. Pre-sale, I give Encor a 5, but factoring in the post sale I would say they should work on their communication.

Confused I found the salesman George kind of confusing. He didn’t really start with information about the solar system. He was more interested in talking about the future possibilities and his work with WAPA and FERC and about establishing a CCA. Really over my head and didn’t get a good feel for the system. In the end I went with another company.

Everything has been installed and it's… Everything has been installed and it's up and working. I really haven't seen a big difference in my power bill yet but I will keep track. One thing that is still not complete is the lock box that is supposed to be installed on the outside of the fence for access to the meters. Who is supposed to install it so I can contact them?

too long to install They still have not installed everything yet they took my money months ago. Reschedule after deley after reschedule and yet still months later nothing has happened. Took at least 3 months just to get panels on my roof now they sit there doing nothing because electric is not run

I am new to solar power I am new to solar power, but so far this experience has been effortless on my part and has saved energy over the past few months. My house is always in the top ten in the neighborhood when the electric company runs their energy efficient homes ratings. So far I am very pleased with solar power.