Life Energy was sending disconnect… Life Energy was sending disconnect notices out because they had a glitch in their system. As it turns out, and they admitted it, there were people forced to double up paying their bills because of their mistake. They said an apology would be coming, which never did. They also said that a credit would be made on the bill, which never happened. I will not be renewing my contract with them when this hitch is completed. Lack of customer respect will not get you far in this business. There are is competition amongst providers and Power to Choose gives a customer the ability to choose a retail provider. Although, the State of Texas makes no effort to let customers know it exists.

LifeEnergy 4-12-19 I received an unacceptable response from a LifeEnergy employee. This LifeEnergy employee did not announce his/her name, nor title or position. This employee was unprofessional in his/her reply. My reply to the LifeEnergy's employee: Regarding your phone line, I also called March 25 through March 29, 2019. Thank you.

I like the service real good,BUT there… I like the service real good,BUT there website is not good,you can't pay your bill on it,every time you log in it says wrong account,I tried ten times one time an could not get in.....

When I called about the lower rate… When I called about the lower rate offer I was emailed, the associate helped me make the best decision by explaining it a lol so I understood. Thank you....so much happier w my new rate plan.

Not my pick of Electric Company I was bam buzzed by a LifeEnergy Rep. In Killeen Tx who was posing as a Reliant Energy Representative. ( My Electric company) 2 days letter LifeEnergy is my New electric company, figure that without my consent. A few more people in my neighborhood were done the same way. Beware........,