Absolute TRASH Absolute trash. Their support team does NOT know what they are doing! Within a MONTH of service without notice or permission they have disconnected, reconnected and started themselves a new contract, and sent 4 bills. When calling their customer service for existing customers they don’t listen, transfer you off to someone else or claim they have no idea what’s going on an tell you to get on a longer wait call with CenterPoint.

AVOID Nice on the phone but ridiculously difficult to deal with as far as getting anything taken care of when there is any type of issue.

Liars about what your rate wll be and… 4 Change energy are Liars about what your rate wll be and liars about their charges. I am usually on the road away from home . There is no central heat or air going in my hoome. The project $55 used per week and the $73 projecting my bill to be $173 or the month, however this is a lie the end moth has resulted in $438 one month , $573, and another month for $738. Complaining, emailing, and calling, results to Customer Service reading prompts and saying usage change and it's a projection. Don't fall for the lies of advertisment about rates.

Worse energy ever Worse energy ever They send me a bill for 800 dollar my use is 1500 kw month I trac my meter Only have one kid 15 years and my wife heater is of always we are out of house all week days my price should be 11cent the wors company ever history of my house average 1800 kw for past 2years

Worst customer service I am an existing customer who has been calling for several weeks trying to get information on renewing, and no one is ever available, and you only offer callbacks. When I ask to speak to a manager, no one is available. I look forward to hearing from someone in the corporate office.