Terrible Service and pricing Terrible Service and pricing. Kept my little house at 80 degrees in texas during the day and 76 at night and end of w/ $380 monthly bills. Service averages doesnt even match up so I sent an email and they never responded back. Poor Poor customer service and hard to get ahold of. Learned my lesson and look elsewhere!

Terrible customer servicer and hard to reach decision maker… They turned on power at wrong adress and left me without power at my new residence. Three days and counting. Impossible to get any service via phone. They say back office is handling switch but no way to talk to a supervisor or anyone at back office. Not worth the cheap rate. Use Champion.

You have to have "EZ payment" You have to have "EZ payment" to make your payment. I don't like that because I like to send my payment in early when I have the money. I made a payment thinking the EZ pay would not take another payment of the same amount. That was my fault. I filed a dispute with my bank to get the original payment back. Thought everything was fine but now I have a disconnect notice sent to me ,even though my account is paid up, and I have to make all my payments by cash for the next 6 months. Should've stayed with TXU.

They lie so much about rates They lie so much about rates, we were to have 9, todays bill is 21 and they are a scam. Run from this company. Poor customer service and they lock you in. They should be out of business with this kind of pratice.

Avoid 4Change Energy! I originally got 4change energy based on a recommendation in moving to Plano Texas. The price was good but when I was under a contract and moved it was not prorated at all and I was billed the full $240. Phone calls were worthless. I cannot recommend them at all. Go elsewhere for electric service in Texas!