Everything as expected - good product on time Everything as expected - shipped as promised, arrived in good condition. Only issue was that there was no instruction that the fill valves had to be cranked down pretty hard to keep from leaking -- but one quick phone call to the service department got that resolved and now all is well

This is the place to buy an outboard motor!… Awesome company shipped me an outboard motor. Excellent support with rigging questions and great price. Fast shipping from California to Washington state. Beautiful new Tohatsu 9.9 extra long shaft remote control kicker delivered right to my home. I highly recommend this seller and will purchase items from them again in the future. Thanks!

Boat Specialists -Efficient and Reliable Boat Specialists carried the item we needed, made the listing clear and easy to understand and shipped it across the country efficiently. We will order from them again when we need parts or equipment for our boat.

Sales Rep uninformed and “cold” Saw the same sales rep twice. First time cordial and helpful. Second time a different person who acted like he didn’t care. The deal finally came together since I called to give feedback to sales manager and he put the deal together. Original salesman was either badly misinformed or pushing for shop installed upgrades. He told us that “the warranty manager is pretty picky and will likely not warrant any part of the warranty if we put ANY mods on the dinghy including installing our own dinghy wheels. He told us the installation of 8 bolts would be $300.

Five star experience in all aspects! Not certain exactly how I found this company, but I am glad I did. I am mid-south and they are west coast. I was upgrading a fishing motor so I wasn’t a huge customer (buying a 20 hp motor) Their communication is absolutely superb. I had quite a few questions and they were all answered quickly and accurately. Their service folks are also top-notch. They recognized I needed a specific electric adapter for my new motor. Had they not done this, I would have an unusable motor on my hands. Every interaction was 10 out of 10.