Special stock I purchased special stock Torqeedo Travel. I called if motor was refurbished and why come only with 1 year warranty. Seller confirmed it was not. Motor arrived in few days missing new plastic packaging. I realized motor is used. You can easily find normal wear and scratches.Seller should advertise the motor as pre-owned since it is not new and come with remaining factory warranty. Posting actual photo will help. I give seller two stars because free shipping.

Sales Rep uninformed and “cold” Saw the same sales rep twice. First time cordial and helpful. Second time a different person who acted like he didn’t care. The deal finally came together since I called to give feedback to sales manager and he put the deal together. Original salesman was either badly misinformed or pushing for shop installed upgrades. He told us that “the warranty manager is pretty picky and will likely not warrant any part of the warranty if we put ANY mods on the dinghy including installing our own dinghy wheels. He told us the installation of 8 bolts would be $300.

Very happy with my new motor from Boat Specialists Your online fulfillment process left me very comfortable and satisfied. I received timely e-mails from your staff first to set my expectations and then letting me know the progress of my order. I just received my new motor. It was packed perfectly and arrived on-time with no issues. I am very happy to have purchased my motor through your company!

I bought an inflatable two years ago… I bought an inflatable two years ago and recently a new Tohatsu outboard. No matter what the situation is your staff is always helpful! I have had contact with several of your staff from sales and service and they always showed interest in my challenge or needs.

Five star experience in all aspects! Not certain exactly how I found this company, but I am glad I did. I am mid-south and they are west coast. I was upgrading a fishing motor so I wasn’t a huge customer (buying a 20 hp motor) Their communication is absolutely superb. I had quite a few questions and they were all answered quickly and accurately. Their service folks are also top-notch. They recognized I needed a specific electric adapter for my new motor. Had they not done this, I would have an unusable motor on my hands. Every interaction was 10 out of 10.