tommoreau
GBReassured we had a parking spot, but we didn't! We paid for a parking reservation at a parking company near the Jacksonville, Florida airport. Upon arrival we found there was no spot. Apparently, there was no communication between you and the company, Park EZ Fly, at 1759 Airport Road, Jacksonville, FL! We eventually found a spot at a nearby hotel, but we feel that your company is essentially a scam! My husband called the number listed on the email you sent us which did not go to the actual parking location, but back to your company. He was reassured that we would have a space. How could you do this without checking with the actual parking place, Park EZ Fly? Thank you, AirportParkingInc.com for explaining why we didn't have a parking spot that we fully expected to have. We also thank you for refunding our money, and we definitely thank you for the lesson we learned about parking! We hope you can set EZ Fly straight because they are the ones that didn't follow through with the agreement they have with you. Thanks again for trying to help us and Happy New Year to you!
customer
GBGreat service and very convenient Great service and very convenient. Once we retrieved our baggage we called the Embassy Suites and our driver arrived within 10 minutes. It was 7 degrees and he grabbed our gas and took care of everything. A very friendly conversant likable guy. And when we got to the hotel parking lot, he drove straight to the back of our car and said, “pop your trunk” and he loaded our bags into it so we wouldn’t have to be out in the cold any longer than necessary! Will definitely use them again.
Sarah Loyd
GBThe gentleman that shuttled us back… The gentleman that shuttled us back from the airport was absolutely wonderful! He went above and beyond and even loaded our luggage into our car for us!
parvinder
GBI had a problem only once when the… I had a problem only once when the hotel shuttle instead of going straight to the airport went to some other hotels to pick up people and due to that I had to miss my flight. Other than that I never had any issue and I have recommended many family and friends for this site
Bruce
GBGreat experience; reasonable pricing. Very simple and easy; garage help was great; shuttle was there and took us right to the ship after loading the bags for us. Helped unload the bag also. Shuttle was there when we disembarked and took us right to the garage. Helped load the bags again and helped unload at the garage. Got to our vehicle and exited the garage by putting our ticket in the machine and we were on our way home. FYI Garage is very low so the height measurement given is correct. Most large pickups will not fit.