Very satisfied! I tried to sign up with another parking service, and the whole experience was so frustrating and confusing that I just gave up. I'm so glad I tried parkobility. It was easy to arrange for an off-site airport parking spot and pay for it. I would highly recommend it.

No customer service No one responds to questions through email. I've sent 3-4 questions on what would happen if we arrive at the parking location late but not getting an answer. I don't want to call as it would be long distance. So frustrating. Will have to cancel if no response by morning for fear of loosing our money. *Edit, I have finally received a response through using this site and appreciate it. I have changed my review to reflect that and if all goes well, I will not need to change the review again. The site was easy to navigate, okay price, but do recommend customer service/enquiries are responded to in a more timely fashion. Thank you.

Not able to communicate with parkobility. Non responsive You cannot ever talk to anyone. I needed to extend my rental and was not able to do so bc not able to bet anyone on the phone and no email response. After trying several different ways to communicate with this company never got a response.

First time user As a first time user, I was uncertain how smoothly this process would work. Super thrilled with every step of it, especially the saving money part. Everyone at the hotel where I parked was friendly and professional. Next time, next year, I'm in DC I'll use this service again.

Five stars Five stars. Price, convenience to hotels with shuttles and an east to navigate website. Most importantly, your customer service is impeccable, especially when it comes to refunds. It’s so easy to make mistakes when planning a trip, and your team is on top of it. Thank you!