Parked at the Element Hotel at Miami…and was charged for no cost parking - Very frustrated Parked at the Element Hotel at Miami Airport. It was only after dutifully scanning the QR code and arranging parking that I realized parking charges were being suspended due to construction on-site. I have been charged over $50 for parking that I have no idea how to reverse. Parking.com provides no contact information for help or assistance. I am extremely disappointed in Parking.com and will go out of my way to avoid using it in the future.

Park and Ride Conveniently. What made my experience great was parking my vehicle and able to pay before you get out the vehicle by scanning a bar code or download an app to pay. Parking at this location was convenient and safe to park.

Options are not clear The screen layout was very confusing. The screen shows 3 different time amounts but doesn't allow you to choose one and you don't know until after your card has been processed how much time you just purchased. You also don't know the dollar value for each hour. There is no option for a paper receipt.

Everything went well until I tried to… Everything went well until I tried to leave the parking garage. It was early in the morning and the gate would not open when I scanned the QR code. The assistance button did no good because I couldn't understand the lady trying to help. After trying many options, the garage attendant arrived and opened the gate.

Concert parking made easy! Reserving a spot in the parking garage directly adjacent to the concert venue was a HUGE help! Took away all the stress of trying to find parking that night! I would definitely do it again.