Jim Clark
GBThe Gentleman on the phone was very… The Gentleman on the phone was very helpful and was able to address all the issues I was calling in about. He also sent me some information so that I can get a jump on the removal process.
Brooke S
GBHad a bad day at court and they made it easy I’m already frustrated with the situation I’m in and I have plenty to stress me out right now, the two women I spoke with were very kind and accommodating and made this process easy for me. Thank you!
Eric S
GBMust be considered for next level/promotion opportunities. How Laurie spoke and provided all answers to my potential questions was refreshingly pleasant to speak with a customer service again. It’s people and attitudes like hers that keep business moving forward. She should be considered for next level management opportunities as her people skill and ability to make an unpleasant call to install a device become pleasant. I hire and fire people all the time and you’re sitting on a winner here.
Ana Corona
GBThis is by far the worst customer… This is by far the worst customer experience I have ever had . You can never talk to a real person . It takes hours of your day to resolve the smallest issue . They have obvious technical issues with their equipment. They force you to pay fees without having proof of probable cause . I hope some one who needs this service and is definitely paying a high price for such services , look elsewhere .
Jessica C
GBCool team Everyone, starting with the woman on the phone booking the appointment to the man at the front desk in the office, has been so nice and down to earth in helping me get through this process as painless as possible. Thanks team!