Eric S
GBMust be considered for next level/promotion opportunities. How Laurie spoke and provided all answers to my potential questions was refreshingly pleasant to speak with a customer service again. It’s people and attitudes like hers that keep business moving forward. She should be considered for next level management opportunities as her people skill and ability to make an unpleasant call to install a device become pleasant. I hire and fire people all the time and you’re sitting on a winner here.
David
GBChris N. Review Chris N. was thorough in explaining fees, dates, delivery and app options. I know exactly what to do once I get the device. He sounded professional and experienced, no doubt at all in knowing information he gave me is correct information
Charlie Motz
GBSmart Start Management… Local representatives at the franchise and corporate stores were understanding and courteous. I received the run around from the Smart Start management in trying to replace Low Cost Interlock with Smart Start. It appears the left hand doesn't know what the right hand is doing and alot of erroneous or conflicting information is being given to customers. I pray this doesn't set the tone for our future "relationship".
Stephen T
GBSchedule in advance. Tracey was completely knowledgeable and kind when setting up my appointment for May14, here in Kerrville, TX.
Alicity R
GBVery helpful Very helpful , understandable & explained everything I didn’t understand. She also made me feel very comfortable with this process felt like I was talking to someone I knew I truly appreciate that.