Great Customer Service! Great Customer Service! The initial package was missing one of the items I ordered, but they promptly shipped another package with the missing item (at no charge) as soon as I let them know there had been an error. The neon neo chrome plate frames are beautiful! I recommend supplementing them with the silicone back guards.

Rose Gold Motorcycle Plate Frame Received my rose gold motorcycle license plate frame quickly and it was well packaged. Came with all of the hardware needed, including both machined and course thread screws for any application type. Quality of the frame is great; nice finish with no imperfections. Unfortunately the rose gold caps for the screws were a wildly different shade of color than the frame itself.

We love our new frame. We love our new frame. It is excellent--beautiful background color and words. We bought it for our new car. Three years ago we bought the same frame for our older car and it still looks brand new. Two years ago we bought another frame for the back of our car from another company and after 6 months, the words were starting to peel--looks awful.

I received my license plate frames like… I received my license plate frames like I ordered them. There was a delay in receiving them but that is not the fault of FrameAI….it was Federal Express. Federal Express claimed that they could not get into my gated community but their trucks come into the community all of the time.

Not As Advertized The Good News: The license plate frame itself is of above average quality, nice and sturdy, with more than ample mounting hardware. The Bad News: The engraving is of extremely poor quality. It is so small that one cannot read it from three feet away. I was expecting a size large enough that a person in the car behind you in traffic could read, like the advertising plates from car dealerships. ALSO, the engraving had no color; it was simply etched onto the metal. Again, barely visible. I was expecting black lettering as depicted on the examples shown on the web site.