Item ordered and returned I ordered an item, and after it was ordered, I found an item locally at a cheaper price I requested to cancel my order because I had no need for it now and the gentleman agreed on but upon investigation, he realized it was shipped earlier than expected. He told me to contact them back once I receive it, and I can return. The day I received the items I requested a return they asked for pictures which I sent them pictures of the box sealed, and then me opening the box which included two smaller boxes I opened the top box, sent them pictures and never even opened the second box. They provided me with an RMA number, and I shipped back the return. I received an email telling me they were denying my return item was scratched and looked like it attempted to be installed. I had no use for the item. I tried canceling it before it shipped, because I already had what I needed installed on my vehicle. The pictures they provided me so no sign of anything that they are saying. I contacted the Better Business Bureau and I am fighting for a refund at this point it is just complete nonsense and when I tried to call the customer service number they do not give you an option to talk to a person unless you have an extension. So good luck trying to contact a person. I have sent three emails back requesting that is supervisor contact me.

Quick shipping and excellent customer service. I ordered an NRG steering wheel and quick release hub for my 03 Mitsubishi eclipse and the customer service was above and beyond knowing that i was missing something they emailed me right away so i can get the correct parts that i needed. Also the shipping was fast and on time.

PRO Import Tuners is a very professional PRO Import Tuners is a very professional company, and has great customer service. The part was well boxed and everything was exactly as it was described. Shipping was very fast and after ordering, the parts arrived only in a few days

H&R springs I was very pleased to receive my package in a timely manner as I live in Canada and it was here in about one week ,nice.The springs appear to be of a top notch product and I can't wait to get them installed When the time comes that I need other products I'll be looking here first and not wasting my time here in Ontario.Just as a note for fellow Canadians looking to buy here I was quoted $272:00 per spring at the stealership,I got four springs to my door for about $120:00 per spring with a one inch lift.and what look like a far superior spring.Thank you Pro Import tuners for the great service.

Service was courteous yes Service was courteous One complaint, sent text, explained what I needed. Looking at your add, add showing A complete package, misleading. I followed Up, told after placing order, told spoiler and window visors were separate. Specifically asked was lead to believe it was a complete Package. Otherwise, I am pleased with your product. Will continue to shop with you. Thanks for the expedient delivery Still a satisfied customer Ron