Excellent company to deal with! Excellent company to deal with. I asked a question about availability of a part and got a response quickly. When I ordered the part, it shipped the same day. My experience was excellent, and I plan to purchase from INSACOA again soon.

good experience working with the company Although the parts were not correct from original manufacturer, and had to be returned, the service was very good. Ray was very helpful to deal with, and is good asset to the company.

Beware of hidden fees. I purchased two separate products from them. It was ordered as two different orders, I paid for shipping on each order. When the package arrived, I had to pay brokerage fees and taxes on each item amounting to $107 for one, at $114 for the other. I don’t think it’s fair that you charge me for shipping and not tell me about brokerage fees. I have purchased from many other companies online and I’ve received product without having to pay brokerage fees. If you know there will be brokerage fees, that should be disclosed on your website! so the pars that I was buying cheaper from you ended up to be more expensive than if I purchased it direct from Rotary.

They had the parts I needed They had the parts I needed, great prices and quick shipment. They even looked for items for me that weren’t listed on the website.

Easy to find the right part and order Easy to find the right part and order. Communications were clear and accurate.