Highly Recommend Our driver, Youssef was great. He was on time for all pick up locations and was a pleasant driver. Dave, the Sales Manager was most helpful and prompt in correspondence when arranging our event. The shuttle was immaculate, newer, clean. Our clients really enjoyed the ride. Highly recommend.

Wedding Day Shuttle Service We used 3 metropolitan shuttles to bring our wedding party to and from our wedding venue, as well as our guests to and from the hotel. Every shuttle driver was extremely kind, helpful, respectful, and reliable the entire day, making the experience so enjoyable for our guests and us. Elena was also so communicative and helpful leading up to the wedding, helping us stay within our budget and developing a smooth shuttle schedule. We are so grateful we decided to hire them for our favorite day!

AWFUL!!! AWFUL!! Metropolitan Shuttle changed our bus the day before our event and then sent a driver who did not speak a word of English. This was compounded by the fact that he got lost and then was unable to follow directions. Metro Shuttle single-handedly ruined our event as guests were not picked up at the right time and when finally dropped off, were late and in the wrong place! Absolutely terrible service, find ANY other vendor.

We booked Metropolitan Shuttle for a…IMTS 2022 We booked Metropolitan Shuttle for a week for the IMTS 2022 trade show in Chicago, what a nightmare for our guests, late to pick up both at hotel and McCormick place. Drivers didn't know where to go. You would think that the drivers would be familiar with such major locations and how traffic is in the city of Chicago. We will not use or recommend this service to anyone needing such services, I've sent two emails to the sales rep and as of today no reply. Does anyone think this is good customer service?

This is my second review This is my second review, not sure what happened with my first. Extremely professional organization, spot on pickup and delivery to and from. Beautiful, New, large buses that shuttled us between airport and back with ease and smooth ride. Driver was very courteous and helpful loading and unloaded all luggage. Cost was competitive to all the quotes we received. Would use Metropolitan Shuttle in a heartbeat again for our company shuttle needs.