Don O
GBGreat customer service! Door panels were not in stock (which I knew), Kevin called with a nice message letting me know they were on backorder and that he would have them drop shipped from the supplier if I still wanted them. I called back and left a message and they arrived much sooner than expected!
Ashley Cain
GBTerrible customer service and theft of funds I placed an order for a part I needed quickly. I paid (a lot) for 2-day air shipping. I was contacted by them to say that I could not use the shipping address I had indicated since it was my first air shipped order and it did not match my billing address (I was having it shipped to the garage where we were working on the car). It was no problem to change the address, although it would have been nice to have that listed somewhere as you are completing your purchase. That could have saved everyone a lot of time and headache. And it DID become a headache because once I got a shipping notice I found that it was going to be 5 days until I received my package rather than the 2 I paid for. I contacted Classic Industries about it and asked for a refund on what I paid for expedited shipping. They refused to refund shipping fees for which I paid but did not receive. The rep I spoke with emailed back and forth with me a few times and frankly, was pretty rude and unwilling to see that they took my money but did not give me what I paid for. I will never order from them again and will make sure to tell all my friends who own classics not to order from them either.
Paul D.
GB1971 Nova build I’ve been building the same car (71 Nova) for roughly 18 years on and off. I’ve gotten everything, page by page, that is for restoring my car and have had 0 issues, whether it is customer service helping to find the right part or the post itself. Fantastic company to use to restore your project!!!
customer
GBThe guy that helped me had great… The guy that helped me had great customer service. I recommend this place to anyone for classic parts
customer
GBI have been buying products for a… I have been buying products for a couple of years now and the website is easy to find what you want, the quality of the products I have gotten are always good quality