Ashley Cain
GBTerrible customer service and theft of funds I placed an order for a part I needed quickly. I paid (a lot) for 2-day air shipping. I was contacted by them to say that I could not use the shipping address I had indicated since it was my first air shipped order and it did not match my billing address (I was having it shipped to the garage where we were working on the car). It was no problem to change the address, although it would have been nice to have that listed somewhere as you are completing your purchase. That could have saved everyone a lot of time and headache. And it DID become a headache because once I got a shipping notice I found that it was going to be 5 days until I received my package rather than the 2 I paid for. I contacted Classic Industries about it and asked for a refund on what I paid for expedited shipping. They refused to refund shipping fees for which I paid but did not receive. The rep I spoke with emailed back and forth with me a few times and frankly, was pretty rude and unwilling to see that they took my money but did not give me what I paid for. I will never order from them again and will make sure to tell all my friends who own classics not to order from them either.
Steve Moths
GBVery quick and easy to navigate, great quality product.… Very quick and easy to navigate website. Was able to find exactly what I needed. Fast shipping and great quality product. It is reproduced exactly as factory made. Thanks for a great product and customer service.
Steven
GBOne stop shopping for all your classic car parts. Classic Industries has almost everything you need for your classic car project. Their prices are pretty reasonable too. I like when they offer the free shipping most days. Customer service has always been great as I did have a few problems recently with a few parts that didn’t work out for me. They don’t make the parts, they just sell them, so I can’t be upset with them. Very happy that they were quick to rectify it. I would recommend Classic Industries to anyone servicing or restoring a classic car.
Mike Good
GBThe order offered free shipping over… The order offered free shipping over $149 but my order was $179.++ and I didn't get free shipping plus I was charged for insurance, which I did'nt need or want so with the discount that was offered of $26, that was all taken away with these bogus extras that I didn't ask for. We'll see how long the order takes.....I'm still on back order from 9 years ago on some parts.
Paul D.
GB1971 Nova build I’ve been building the same car (71 Nova) for roughly 18 years on and off. I’ve gotten everything, page by page, that is for restoring my car and have had 0 issues, whether it is customer service helping to find the right part or the post itself. Fantastic company to use to restore your project!!!