customer
GBHorrible experience Horrible experience. Mechanic showed up in a beater truck, very poor first impression, and when I asked him a couple of questions about some work he replied,”I don’t have party’s do you think I’m God or something!” I ended the transaction there and the company charged me $150 cancellation fee. I would be VERY wary before using this organization.
Satisfied customer
GBGreat for convenience The convenience was what was most helpful. I had a meeting later that day and needed a screw removed from my tire. I paid extra to have the mechanic repair the tire. I knew that would happen but I wish the service was available through the technology. Having to have done this twice with two different services in my life, I realize it’s a way the industry takes advantage of customers a bit by giving mechanics a chance to charge their own prices for that service. It would feel much more ethical from a customer experience perspective to offer that service knowing it’s a common problem…
Kel
GBI had my brakes and rotors changed I had my brakes and rotors changed. The job was done great by my mechanic. I just wish I was told to pump my brakes after having them changed. I’m glad I didn’t accelerate too fast when backing up, otherwise I would have crashed my vehicle. I had one cancellation and two time adjustments. That was the first time I’ve experienced this in my three times using this service.
JT
GBFirst time user and it was a great… First time user and it was a great experience. Changed the alternator in 45 minutes and did a fantastic job. Great guy! Will definitely use again
Regina
GBJose is the best! Jose is the best! He explained very detailed and made me easy to understand. This service was for my company car which I do not have any idea where to take. But it was very convenient and useful service. Our company car ending up taking it to mechanic shop to fix the issue, but Jose tried to explain to me what I should do and what I should not do. It was very helpful to me, which I do not have any knowledge about car. And the best part of this service, it is the report that you can see what is wrong and what you can expect in few months. Thanks to Jose again!!