Good and caring customer service and follow through It was easy to order online and the material was shipped in the time frame promised and the packaging was good so there was no damage. Unfortunately, the repair shop gave us the wrong part number so it had to be returned. Markus and his colleagues at Firsttruckparts were cooperative and prompt in guiding us through the return process and notified us when they had received the return.

It was very easy and very quick to get… It was very easy and very quick to get the part delivered, I will order again …

The price of the part was very… The price of the part was very expensive, it took three business days to receive the package , but they have good customer service. Thank you!

1) TRACKING INFO REQUESTED SEVERAL… 1) TRACKING INFO REQUESTED SEVERAL TIMES BEFORE ARRIVING, 2) PRODUCT WAS ORDERED 12/18/2023 WITH 2-4 BUSINESS DAYS SHIPPING, I EXPRESSLY ASKED IF PRODUCT WAS ON HAND AT LOCATION AND WAS RESPONDED TO WITH A YES, HOWEVER PRODUCT WAS NOT SHIPPED UNTIL A WEEK LATER AND DID NOT ARRIVE UNITL JANUARY 4TH. 3) WHEN PRODUCT DID ARRIVE IT WAS DAMAGED, THE BOX IT CAME IN WAS IN GOOD CONDITION SO THE PRODUCT WAS BOXED WITHOUT INSPECTION AND DAMAGE. THE ELECTRICAL CONNECTION WAS DESTROYED UPON ARRIVAL.

fast and efficient fast and efficient! First Truck Parts had the part I needed I couldn't find anywhere else (out of stock) they shipped it the same day I ordered. Will come back.