Ordering the product was simple Ordering the product was simple. Delivery proved to be a bit of a challenge. The delivery agent was unable to access my secure building and did not call so they left my package just next to the entrance of the building. Unfortunately in that location it is easily visible from the street and in time between when the package was dropped off and my receipt of an email advising of the drop off, my package was stolen. I advised Delicate Leather of the circumstances and simply wrote off the experience. Within hours I received a response from DL apologizing for the experience and offered to rectify the problem. How cool.

All products as discribed..... Received before the delevery.. and products as described.....

Steering Wheel Cover So happy with my steering wheel cover. Great quality, packaged securely, quick delivery. Regular communication on status of my order was great.

Terrible customer service … There's a section that is sewn wrong so it won't function properly. This was a gift & the recipient has been in contact with customer service but nothing has been resolved. It needs to be replaced! I am very disappointed with the service.

I mistakenly ordered the wrong color… I mistakenly ordered the wrong color car seat gap holder and immediately upon receipt I emailed Delicate Leather and asked if I could exchange it. First of all, someone got back to me immediately and then by the next day I got a confirmation that they had looked into my concern. Even thou the mistake was most definitely mine they found a solution. Now that is a company that I want to do business with. 5 Stars +