Cathy Voss
GBthe dispatcher who handled the… the dispatcher who handled the scheduling of our care service for my boss's guest was professional, attentive, knowledgeable, and very friendly. I loved the customer service your employee exhibited. She was very patient as I asked a million questions and covered the details more than four times. She smiled through that phone the entire time. You need to have her teach phone customer service. Tell her that I will use her car service for my boss's client's needs for now own just because she wowed me!!!
Richard Zaiden
GBLuxury in a Lincoln If you want a great transportation option that won't break the bank, Lincoln Limousine is tops. My wife and I used there Town Car service from and to JFK into the city. The cars are excellent, the drivers are very courteous, but most important is the service in general. You can schedule on line and the company will follow up by phone. They will confirm each trip and they were most accommodating when we had to change our return schedule to JFK. This is a service you have to experience. One day there will be no more Town Cars. These are the iconic limos of NYC.
Jeff
GBOutstanding Company Our plane was delayed in Los Angeles for 3 hours but as soon as we landed in Newark I received a text from our driver Sarii that he is waiting for us. Drive into the city was almost like a tour he was very polite and more than happy to answer all of our questions and make great recommendations for things to see and places to eat. On our departure from the hotel back to the airport had the same type of service. Driver arrived on time and was very courteous and polite. Will definitely use this company again.
Claire B
GBok-prob won't use again Miscommunication around pick up so after a 7 hour flight not the best start. Then when we found driver he told us he had to collect some 'leaflets' from a colleague this then ensued a wild goose chase around the industrial parks of JFK trying to find said colleague. This must have have added an extra 30 minutes on to our journey to our hotel and when you have been travelling for over 7 hours this isn't what we really had in mind. Wouldn't use again.
Art Yee
GBOur 45th Anniversary in NYC and Hamilton too Pickup at JFK took a few extra minutes, no problems getting into Manhattan took 1 1/2 hours (8:30 am traffic), drop off was fine. Back to JFK 4 days later, pickup at hotel early which turns out to be good since traffic out of Manhattan at 9:30 am is also heavy. Drop off was fine on time. The Lincoln Limo office and drivers checked on arrivals and pickups and kept in touch very well