Chris Pandiscia
GBGreat service Professional service, picked me up at my home in Connecticut and transferred us to LGA in good time. Driver was friendly and even arrived 15 minutes early in anticipation of traffic delays. Very easy to schedule, good office communication. Will use service again when needed. Thank you!
Claire B
GBok-prob won't use again Miscommunication around pick up so after a 7 hour flight not the best start. Then when we found driver he told us he had to collect some 'leaflets' from a colleague this then ensued a wild goose chase around the industrial parks of JFK trying to find said colleague. This must have have added an extra 30 minutes on to our journey to our hotel and when you have been travelling for over 7 hours this isn't what we really had in mind. Wouldn't use again.
Cathy Voss
GBthe dispatcher who handled the… the dispatcher who handled the scheduling of our care service for my boss's guest was professional, attentive, knowledgeable, and very friendly. I loved the customer service your employee exhibited. She was very patient as I asked a million questions and covered the details more than four times. She smiled through that phone the entire time. You need to have her teach phone customer service. Tell her that I will use her car service for my boss's client's needs for now own just because she wowed me!!!
Jeff
GBOutstanding Company Our plane was delayed in Los Angeles for 3 hours but as soon as we landed in Newark I received a text from our driver Sarii that he is waiting for us. Drive into the city was almost like a tour he was very polite and more than happy to answer all of our questions and make great recommendations for things to see and places to eat. On our departure from the hotel back to the airport had the same type of service. Driver arrived on time and was very courteous and polite. Will definitely use this company again.
Art Yee
GBOur 45th Anniversary in NYC and Hamilton too Pickup at JFK took a few extra minutes, no problems getting into Manhattan took 1 1/2 hours (8:30 am traffic), drop off was fine. Back to JFK 4 days later, pickup at hotel early which turns out to be good since traffic out of Manhattan at 9:30 am is also heavy. Drop off was fine on time. The Lincoln Limo office and drivers checked on arrivals and pickups and kept in touch very well