When no one else could, these guys did. After a reputable service center finished front end service work on my daughters Jeep, we left on a 1200 mile trip assured all was well with the front end, "you will have no problems" they said. Roughly 400 miles in with my daughter driving, the Jeep goes into the "death wobble" at roughly 65 mph. We are blessed she was able to get it back under control and off the road without injury to her or the Jeep. We were able to contact a shop on our route called Express Oil Change on Nolensville Pk in Nashville and they said they would take a look at it for us. THESE GUYS WERE SIMPLY AMAZING!!! After a couple days I drove back, loaded the Jeep and trailered it to them. Upon arrival I explained what happened and the store manager Brad, and Jac said "we'll get it figured out". At 60 years old, I thought, boy have I heard that before. Both guys jumped in the Jeep and took off to diagnose it. Came back shaking their heads surprised at the condition of the front end, put it on the rack and Rico took over. That guy Rico is a walking text book oozing with mechanical knowledge! To wrap up this already long review, they identified several issues, took care of all them and we immediately noticed a huge difference in the handling of the Jeep. Now, after several miles of driving and testing, this dad is confident....they got it right. Management at this location has successfully built a team that has exceptional mechanical ability, exceptional relational skills and exceptional ownership of a customers issues. In my experience, rarely are managers able to pull all 3 of these key aspects of customer service together at the excellent level. Did I say yet that THESE GUYS ARE SIMPLY AWESOME? Needless to say, if you have vehicle issues, I couldn't recommend anyone else but these guys. This from a very thankful father. 🙂

5 stars and 2 thumbs up from a very satisfied customer! I’ve only recently started going to Express Oil Change in Suffolk, but in that short time I’ve been very impressed by their team. Specifically, Mr. Lee was very helpful in explaining the status of my car and the services necessary/recommended. This location is approximately 20 minutes off of my normal commute but I find that is absolutely worth it. Both my oil change and state inspection were extremely fast. Thank you very much. I highly recommend this team to everyone.

Always use EOC for my regular… Always use EOC for my regular maintenance. 1st time in with new Diesel F250. I found them knowledgeable on it and friendly as ever. JT was great! Smiling and helpful.

This shop is awesome This shop is awesome. I have used for oil changes & other services. I highly recommend. The service manager & techs are so kind & helpful for whatever your individual needs.

The people at Express Oil The people at Express Oil. They are always pilot and honest about what my vehicle needs. The service is quick and accurate. Thank you Express Oil for helping me maintain my vehicle.