This location put up 2 trump flags… This location put up 2 trump flags outside in the parking lot. Then they took them down maybe because of the last review I left but now they just put an even bigger flag on an employee’s truck and parked the truck in the front of the business. Whoever is running this location is acting like a child or allows the employees to behave like children. I will happily take my business elsewhere.

Impeccable Customer Service Impeccable Customer Service! I cannot say enough about Bryant, Alex, Marquis, and Law at this location. These gentlemen really went out of their way to provide a customer service experience worth mentioning. I am definitely a 'letter writer,' so giving credit where credit is due is essential. After somewhat of a bumpy start, I was advised that my tires could not be rotated because I needed new tires. As a result, I purchased new tires and rear shocks from this location. I was advised of the 'pay in advance' protocol UP FRONT, and I was kept in the loop every step of the way regarding my service. What put this location over the top is that they acknowledged their errors, made a concerted effort to correct the issues, and also provided a tailor-made service for me—one that they do not usually afford customers, I am sure. *(Shouts out to Marquis for getting me safely to and from work! It is much appreciated!) In fact, I was told, "Customer service is one thing that we strive to do. If we mess it up, we will do our best to fix it." They went above and beyond to ensure that my concerns were addressed and my car was, indeed, fixed. As a very vocal customer, I commend this staff for getting the job done. I will most certainly continue to go to this location for all of my mechanical needs. My father always told me, "If you take care of the car, the car will take care of you." As long as I live in this area, Bryant, Alex, Marquise, and Law will be taking care of my car. Gentlemen, I am grateful.

5 stars and 2 thumbs up from a very satisfied customer! I’ve only recently started going to Express Oil Change in Suffolk, but in that short time I’ve been very impressed by their team. Specifically, Mr. Lee was very helpful in explaining the status of my car and the services necessary/recommended. This location is approximately 20 minutes off of my normal commute but I find that is absolutely worth it. Both my oil change and state inspection were extremely fast. Thank you very much. I highly recommend this team to everyone.

Awesome Service !! I can't say enough how fantastic Josh & James are! Honest,caring, & dedicated, to making my car run like a new one! I have relied on both of them,for 9 yrs. I know, they will make sure my car is safe to drive. Everyone in the shop was courteous and pleasant. I will always take my car to them! It's so nice to have people you can trust, a rare occurrence these days. If you're having car problems please skip the others and take it straight to them! Thanks guys for helping ease my worries! I love you both!

Beyond exceptional customer service This review is for the location 5449 Platt Springs Rd, Lexington SC. The customer service continues to exceed my expectations. Once again they went out of their way to provide me a ride home while repairs were being completed on my vehicle. Ron the service manager used his personal vehicle and allowed me to make an additional stop along the way. This review should’ve taken place roughly a month ago when this occurred but because I’m looking for to returning to have my oil change I couldn’t return without completing this review. This place is the standard in which all businesses should strive for with customer service. Thanks again Ron and Dianne!