Above and beyond My truck is a bit of an oddball, split between generations and also a cab and chassis variant. So it wasn't a huge surprise when the manual I first received was for a newer truck. I wasn't sure what to expect as a first time customer, but my email requesting a service manual with my VIN and build sheet was answered quickly, and Alan was able to locate and send the correct manual within a day. Truly amazing customer service, and will definitely be back for future manual needs! Thanks again!

Good product Good product. Full manual PDF version. #LRY1G0UX8

Great overall customer service & product value Great customer service! Went beyond expectations. Very helpful in getting the manual I need and in the format I wanted. Quick response as well. Thank you!

Genuine Factory Service Manual The customer service is phenomenal. Alan answered my questions and provided prompt email notifications throughout the entire process. I got exactly what I ordered and exactly what was advertised on their website. As it says on their website, expect it to take up to 72 hours to receive the download link. I got mine in just 36 hours. -Perry McDonough

I buy dozens of service manuals for my… I buy dozens of service manuals for my repair business. They sent the correct manual, but it had to run in a virtual OS window. This window will not find my network printer, so, no deal. He then sent a pdf format but of a 2007 Cadillac Escalade. Not a 2008 Suburban. He then sent the correct manual and it works and prints Part of the problem, as they explained to me, is that the newer manuals are subscription based and they have to transcribe the manuals manually section by section. It was a difficult transaction but I finally got something I can use. Hopefully they will be better at describing and delivering their products.