Great service Alan made sure that I received the manual that is relevant to my truck. I had an error in my order and if he had not been thorough I would have received the wrong manual. He contacted me immediately after my order and continued until we got it right. I received my order within 24 hours.

I buy dozens of service manuals for my… I buy dozens of service manuals for my repair business. They sent the correct manual, but it had to run in a virtual OS window. This window will not find my network printer, so, no deal. He then sent a pdf format but of a 2007 Cadillac Escalade. Not a 2008 Suburban. He then sent the correct manual and it works and prints Part of the problem, as they explained to me, is that the newer manuals are subscription based and they have to transcribe the manuals manually section by section. It was a difficult transaction but I finally got something I can use. Hopefully they will be better at describing and delivering their products.

Hands down THE BEST!! This is hands down, THE VERY BEST PLACE, too get all of your manuals!! They make sure you are getting the right manual the first time! I have several, and have never had a problem!

Impossible to Use While it's probably true that they give you the complete manual, you need to have a GM account to access the necessary links within the manual. Without these links, it's nearly impossible to find detailed information about a specific topic. The manual does have a TOC, but not an index and the TOC lacks the detail to find specific items. Even when you do find your subject, specific detail about the system are accessed via the embedded links, which require a GM account. Also, there are so many pages in the manual that it takes a very, very long time to do a word search.

Quality manuals and great service! These are quality manuals at a fair price. The electronic versions make them quick to search the information you need and make it readily available while you work. Each order has a personal touch to request your VIN and ensure you are satisfied and get everything you need.