Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

Luxor SUV Overall, our experience was great. Meeting the driver was a little confusing, so I would recommend the extra $ to have him come to you. Our SUV was spectacular and our driver was phenomenal about getting us to our hotel fast and making some great recommendations on restaurants. I’d use LUXOR again.

Great all around Our driver was amazing and the service was even better! Thoroughly enjoyed our drive from the airport to the hotel and the driver was very accomodating helping us find him and our ride! This was my first time booking a limo and I would highly recommend using this service I will definitely use them again

You get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.

I've never used a service like this… I've never used a service like this before, so was a bit nervous that the driver would not show since a storm was scheduled. To my delight, he was there waiting for me and drove me from JFK to BDL in a snowstorm! He didn't drive fast to just get the ride done, but took his time which was appreciated since the roads were very bad! I would definitely recommend your service to others.