NY to Southington Ct Very clean and comfortable. Friendly and courteous. Only one issue. The journey took much longer than expected. By some error using the navigator, the driver took us to the wrong town/address which added about 1/2 hour to our journey. Otherwise, excellent.

Very friendly and punctual Very friendly and punctual! Would have liked to have known the meet and greet was unable To occur in airport as we had to call to figure out how to connect with driver ( was expecting him to meet us). He was very apologetic and made experience wonderful! Would use services agin! Thanks for making our 30 year Anniversary trip memorable

You get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.

Amazing service! Being a very anxious traveller I knew if I got my airport to hotel transfer wrong it would have spoilt my break so I booked Luxor Limo's meet and greet service. After a very early start in the UK followed by an 8 hour flight to Newark it was great to receive the text advising that our driver was onsite. Chun was a very welcome sight as we exited customs as he took my case and lead us to the car. Beautiful luxurious car, complimentary drinks which were gratefully received and Chun was extremely courteous and polite. All this made for a lovely relaxing ride into New York allowing us to take in the sights en route. Can't recommend you enough, if you want that little bit of luxury to enhance your New York break you need to book Luxor Limo. Thank you for getting our break off to the best possible start 😄

Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.