cheryl powell
GBDON'T BOTHER TAKING YOUR VEHICLE ANYWHERE ELSE I've been taking my cars to the Waldorf location for at least 5 years now and I'm ALWAYS satisfied with the service they give. They are always professional, respectful and helpful. Being a single mom, those qualities in dealing with car problems go A LONG WAY. They take time to explain anything I don't understand or have further questions about. They even offer local transportation to work, if needed. KUDOS to Cottman of Waldorf!!! KEEP UP THE GOOD WORK.......THANKS, FROM CHERYL P.
DEE PRICE
GBI took my vehicle in for a transmission… I took my vehicle in for a transmission check. I was told the repair was 4k. I told Bill I probably won't move forward with the repair. They were polite and patient while I made my decision. I told them I would sell the vehicle. Once I picked up the vehicle, to take directly to be sold that's when the shift occurred. They left SEVERAL screws in the cup holder area, large rusted looking parts on the floor in the vehicle it was HORRIBLE. Why would a business take apart pieces of the vehicle and not put them back together after the owner decided not to move forward with the repair? I truly don't understand. If I took my vehicle to the dealership, Goodyear, any repair shop I don't expect large parts and screws to be left in the vehicle when I pick it up if I opted to not move forward with repairs. I told them I was selling the vehicle the day I picked it up obviously I needed it to look as pristine as when I brought it in. The way they left my vehicle was horrible, unprofessional and Bad Business I'm very disappointed.. If I could attach the photos I would... I won't be taking another vehicle to them.
MILTON WHITTINGTON
GBThank you again. I cannot thank you enough. You resurrected my vehicle after two different shops said that i needed an engine, including the dealership. Many more blessing upon you and your staff, THANK YOU AGAIN!!!
Kerstin
GBExcellent Service Excellent, professional and fast service...The amazing customer service actually surprised me. Had my car towed to Cottmanns after an accident and 2 other disappointing repair shops. Mr.Bill made me feel so comfortable in the first conversation on the phone, offered additional help to get my car there safe. Rebuilding transmission in only a couple of days was almost unbelievable. Far less expensive than other repair shops.....and the best customer service ever. Not to mention additional check ups and small services I wasn't even charged for. One happy customer...will always recommend Cottmanns. COTTMANNS Crew is totally amazing.
Bonnie R Rose
GBCottman of Waldorf--Transmission Services You Can Trust Cottman of Waldorf rebuilt the transmission in my 2001 GMC Sierra pickup truck in April 2016. Though this truck has about 269,000 miles on it, it has always been a good running vehicle. So when the transmission started slipping I took it to Cottman's on my brother's recommendation. I liked that Cottman's stands behind their work with a 3-year warranty on rebuilt transmissions which includes annual check-ups. I just took my truck in for it's first annual checkup, it took about 30 minutes, and the transmission got a clean report. The staff seems very knowledgeable, service is prompt, and everyone I have dealt with is very courteous.