MICHAEL
GBPolite but poor performance. I rarely write reviews but I had to follow through with writing this to not only inform the consumer but also just maybe someone will take notice and make some changes. Let me start by saying that the staff at Cottman of Waldorf was nothing but polite. The manager Bill really is an asset to the company. I had some work done 4 months prior to this last visit and that experience caused me to return for more work. Well this last experience will cause me to look elsewhere for mechanic work. I had to return my vehicle three times before it felt safe enough to drive and it still is not where I feel that a quality work was performed. I had to end up taking my truck somewhere else to complete the work.
TRISHA WHITBY
GBvery courteous and professional took… very courteous and professional took care of me on time and was in an out in less than 1hr.
DEE PRICE
GBI took my vehicle in for a transmission… I took my vehicle in for a transmission check. I was told the repair was 4k. I told Bill I probably won't move forward with the repair. They were polite and patient while I made my decision. I told them I would sell the vehicle. Once I picked up the vehicle, to take directly to be sold that's when the shift occurred. They left SEVERAL screws in the cup holder area, large rusted looking parts on the floor in the vehicle it was HORRIBLE. Why would a business take apart pieces of the vehicle and not put them back together after the owner decided not to move forward with the repair? I truly don't understand. If I took my vehicle to the dealership, Goodyear, any repair shop I don't expect large parts and screws to be left in the vehicle when I pick it up if I opted to not move forward with repairs. I told them I was selling the vehicle the day I picked it up obviously I needed it to look as pristine as when I brought it in. The way they left my vehicle was horrible, unprofessional and Bad Business I'm very disappointed.. If I could attach the photos I would... I won't be taking another vehicle to them.
Bonnie R Rose
GBCottman of Waldorf--Transmission Services You Can Trust Cottman of Waldorf rebuilt the transmission in my 2001 GMC Sierra pickup truck in April 2016. Though this truck has about 269,000 miles on it, it has always been a good running vehicle. So when the transmission started slipping I took it to Cottman's on my brother's recommendation. I liked that Cottman's stands behind their work with a 3-year warranty on rebuilt transmissions which includes annual check-ups. I just took my truck in for it's first annual checkup, it took about 30 minutes, and the transmission got a clean report. The staff seems very knowledgeable, service is prompt, and everyone I have dealt with is very courteous.
Carl Kolberg
GBTalk about getting more than you pay … Talk about getting more than you pay for, These guys will do exactly what you want and give you other options. This place is always polite and professional and the prices are more than reasonable. The quality of work is excellent and they will always stand behind their work.